Terms of services
Returns, Refund & Cancellation Policy – Uptrenz
Effective Date: 20 May 2026
At Uptrenz, all sales are final. By placing an order on our website, you agree to the following policy.
No Return Policy
We do not accept returns once the product has been delivered.
Products cannot be returned for reasons including:
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Change of mind
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Wrong product ordered by customer
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Personal preference
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Dissatisfaction after use
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Size, color, or expectation mismatch
No Refund Policy
Uptrenz does not provide refunds for any successfully delivered orders.
Once payment is made and the order is confirmed, the amount is non-refundable.
Cancellation Policy
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Orders cannot be cancelled once processed or shipped.
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Uptrenz reserves the right to cancel any order due to stock issues, suspicious activity, or operational reasons. In such cases, eligible refunds will be processed.
Damaged or Incorrect Product
If you receive:
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A damaged product
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A defective item
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A wrong item
You must contact us within 24 hours of delivery with:
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Order ID
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Unboxing video
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Clear product photos
Without proper proof, claims may not be accepted.
Contact Information
Uptrenz
Email: support@uptrenz.com (replace with your actual email)